Step 01
The leak is after the lead.
Hours sit on the phones after they call. More inbound will not plug it.
More calls. Same week.
The leak starts after they call.
After the lead
Step 01
Hours sit on the phones after they call. More inbound will not plug it.
More calls. Same week.
The leak starts after they call.
Step 02
That shop loads. Service calls come in. Then voicemail at 9:42p.
What we keep
Makes you money. Saves you time. Treats customers better.
Step 04
Not more people. Not more hours. Comes in → where it dies → the playbook → what should happen.
What you walk out with
Hours still on it. Delayed cash. Named, not guessed.
Night Desk File
After you have the playbook. Monthly keep-up. Setup named in writing before any charge.
You already have the playbook.
No hard sell. If you walk, you still have the written playbook for this shop.
Founder
Founder-led. See your week before you book a window.
See this week